Our Privacy Policy

Last Updated: January 21, 2026

At Raven Heart Tarot, we value your trust and are committed to protecting your privacy while maintaining clear ethical boundaries for our sessions. This policy outlines how we handle your data and the professional standards we uphold.

1. Professional Boundaries & Ethical Disclaimers
To ensure a safe and professional experience, Jocelyn Firth (Raven Heart Tarot) operates under the following strict guidelines. By booking a service, you acknowledge and agree to these terms:

No Professional Advice: Tarot readings are for entertainment and self-discovery purposes only. Jocelyn is not a doctor, lawyer, or licensed therapist.

Medical & Mental Health: She will not answer questions regarding physical health, pregnancy, or mental health conditions. Tarot is not a substitute for professional medical or psychological treatment.

Legal: She will not provide advice on legal matters, court cases, or criminal outcomes.

Third-Party Privacy: Jocelyn values the privacy of all individuals. She will not perform readings about people who are not present or have not given explicit consent (e.g., "What is my ex doing?" or "Will my husband die?").

Age Restriction: Services are not intended for or provided to anyone under the age of 18.

Presence Required: Readings are conducted solely for the individual who has requested and paid for the session.

2. Information We Collect
We collect only the information necessary to provide our services:

Personal Information: Name, email address, and payment details provided during booking or when joining The Coven.

Booking Data: Information provided in scheduling forms to help Jocelyn prepare for your session.

Technical Data: IP addresses and browser types collected via cookies to optimize site performance.

3. How We Use Your Information
Your data is used specifically for:

Fulfilling your booking and delivering your reading.

Communicating updates regarding The Woo Woo Sisterhood or upcoming events (only if you have opted-in).

Processing secure payments through third-party providers (like Kit or Stripe).

4. Data Security & Retention (PIPEDA Compliance)
In accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), we implement physical and electronic safeguards to protect your personal information. We retain your information only as long as necessary to fulfill the purposes for which it was collected or as required by Nova Scotia law.

5. Your Rights
You have the right to request access to the personal information we hold about you, request corrections, or ask for your data to be deleted. You may withdraw consent for marketing emails at any time using the "Unsubscribe" link.

6. Contact Information
For questions regarding this policy or our privacy practices, please contact:

Jocelyn Firth Accountable Privacy Officer, Raven Heart Tarot Email: jocelyn@ravenhearttarot.com Address: 199 Lakeview Road, Lakeview, NS, B4C 4C8